We take care of your IT.
You focus on your business.
We work with professional services firms, trades, retailers and everything in between. Whatever your business does, you need your computers, emails and files to work reliably - and someone you can actually call when they don't. That's exactly what we do, for businesses across Sussex.
We know your industry - not just your computers.
Different businesses have different IT needs. We speak your language, understand your software, and know what's at stake when things go wrong in your sector.
Legal & Solicitors
Case management systems, secure client portals, remote working, and GDPR compliance for law firms of all sizes.
"Our case management software keeps crashing."
Accountants & Finance
Reliable access to HMRC systems, secure client data, cloud accounting software and solid backups - so nothing goes wrong at month-end.
"We can't afford downtime at month-end."
Estate Agents
Rightmove and Zoopla integrations, GDPR-compliant client records, fast broadband and always-on email.
"Slow systems are costing us viewings."
Healthcare & Dental
Patient data kept safe and private, clinical software that works reliably, and IT set up to meet the standards your sector requires.
"Patient data safety is non-negotiable for us."
Professional Services
From architects to consultants - fast systems, Microsoft 365, secure file sharing and mobile working.
"Our team works from everywhere. IT can't slow us down."
Retail & Hospitality
Tills, card payment systems and reliable broadband - all set up and looked after so your customers never notice a problem.
"Our tills going down costs us money every minute."
Don't see your industry listed? We work with all kinds of Sussex businesses. If you need reliable IT with a local team and honest pricing, we're likely a good fit.
Talk to us about your needsEverything your business needs. Nothing you don't.
Four things we do - all of them properly, all for a fixed monthly price, all delivered by people who actually know your name.
IT Support & Managed Services
Always someone to call. Problems fixed before you even notice.
We watch over your computers and systems every day. Most of the time, we fix things before you even know there's a problem. And when you do need help - a laptop that won't start, an email that won't send - we're there within 1 hour.
- ✓We spot problems before they affect your business
- ✓Call us, get help within 1 hour
- ✓We come to your office when you need us
- ✓One clear monthly price - no surprise bills
Microsoft 365
Email, documents and teamwork - all in one place, working properly.
If your business uses Microsoft 365 - or you're thinking about it - we set it all up properly, make sure your data is secure, and show your team how to actually use it. We can also add AI tools that save hours of admin every week.
- ✓We move all your old emails and files - nothing lost
- ✓We make sure only the right people can access your data
- ✓Share documents and work together, from any device
- ✓AI tools that save your team hours every week
Cybersecurity
Sleep at night knowing your business is protected.
Hackers target small businesses more than big ones - they're often easier to get into. We put the right protections in place, watch for anything suspicious, and tell you in plain English exactly where your business stands.
- ✓We watch for hackers and act before they cause damage
- ✓Free check-up of your business's security weak spots
- ✓We stop scam emails and viruses before they reach you
- ✓We teach your team to spot and avoid online scams
AI & Automation
Let AI handle the repetitive bits. Your team does what matters.
AI tools can write emails, summarise documents, answer common questions and cut hours of admin every week. We find the parts of your working day that AI can handle - and set everything up so your team actually uses it.
- ✓We find exactly where AI would save your business most time
- ✓AI writing and document tools your team will actually use
- ✓Repetitive tasks done automatically - no extra effort
- ✓We make sure your team knows how to use the new tools
Not sure what you need? We'll work it out together - for free.
Book a free 30-minute callIT support that treats you like a partner, not a ticket number.
We built Eder IT because Sussex businesses deserve IT support that actually cares. Here's what makes us different - and what you can expect when you work with us.
Direct access - always
No call centres. No automated systems. No explaining yourself to three different people. You call, we answer. Simple.
We sort problems before you notice
We keep a constant eye on your systems in the background. Most of the time, problems get fixed before they ever affect your working day. You just carry on.
Sussex, through and through
We're based here, we know the local business community, and we can usually be with you within 1 hour when you need us - not calling from a helpdesk hundreds of miles away.
Fixed prices, no surprises
One monthly price covers everything we do for you. No extra charges for calls. No 'that wasn't in the contract' conversations. Just clear, predictable costs - as it should be.
Ready for AI when you are
When AI tools start genuinely saving businesses real time - writing emails, summarising documents, automating admin - we'll make sure you're already using them properly, not just hearing about them.
Grows with your business
Whether you've got 2 people or 20, your IT scales with you. As your team grows, your support does too - without any upheaval or extra hassle.
Still calling for help only when things go wrong?
Find out how much that's actually costing you - with a free IT health check.
Getting started is easier than you think.
Three simple steps from first conversation to fully sorted. No complexity, no surprises, no disruption to your team.
Book a free discovery call
Tell us about your business: what you use, what frustrates you, what you need IT to do. We listen. We ask questions. We don't give a sales pitch.
“New clients tell us this is the most refreshingly straightforward conversation they've had with an IT company.”
Book Now - it's freeWe check everything - for free
We take a proper look at your computers, your emails, your backups and your security. Are things set up safely? Could you be at risk without knowing it? You get a plain-English report - with no pressure to do anything about it with us.
“This check has flagged serious security problems that businesses had absolutely no idea about.”
Book your free checkClear plan, quick start
We give you a straightforward proposal: what we'll do, what it costs, and what you'll gain. Once you're happy, we get everything sorted quickly and quietly; your team barely notices the switch.
“You'll typically be fully up and running within a week.”
Built for Sussex. Backed by experience.
James founded Eder IT after a career spanning Sussex MSPs, Microsoft's cybersecurity engineering team, and the Chief Technology Office of a top British bank. Sussex businesses deserve that level of expertise - without the enterprise price tag.
Enterprise expertise. Personal service.
We built Eder IT to bring world-class IT expertise to Sussex businesses - without the corporate price tag or impersonal service. Every client gets the same calibre of support that the biggest companies on the planet rely on.
“Eder IT Services are second to none. I've always had a fantastic experience with every service they've provided. James is incredibly knowledgeable and can troubleshoot just about any issue quickly and efficiently. I highly recommend Eder IT Services to anyone looking for reliable, professional IT support.”
What would it mean if IT was never a problem again?
Book a free, no-pressure discovery call. We'll learn about your business and show you honestly what better IT would look like for you - whether you become a client or not.
Let's start a proper conversation.
Pick a time that suits you and book straight into our calendar. No back-and-forth emails - just a relaxed 30-minute call with a real person.